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frequently asked questions
frequently asked questions
frequently asked questions
Do you offer 24/7 emergency plumbing in Brisbane?
Yes, absolutely. Our licensed plumbers are available 24 hours a day, 7 days a week. Whether it’s a burst pipe, blocked toilet, or a hot water failure, we’ll get there fast and sort it out before it causes more damage.
Do you offer 24/7 emergency plumbing in Brisbane?
Yes, absolutely. Our licensed plumbers are available 24 hours a day, 7 days a week. Whether it’s a burst pipe, blocked toilet, or a hot water failure, we’ll get there fast and sort it out before it causes more damage.
Do you offer 24/7 emergency plumbing in Brisbane?
Yes, absolutely. Our licensed plumbers are available 24 hours a day, 7 days a week. Whether it’s a burst pipe, blocked toilet, or a hot water failure, we’ll get there fast and sort it out before it causes more damage.
How quickly can you get to my home?
We offer same-day service across most Brisbane suburbs and priority response for emergencies. In many cases, we can arrive within the hour — especially if you’re local to Western Brisbane or the surrounding areas.
How quickly can you get to my home?
We offer same-day service across most Brisbane suburbs and priority response for emergencies. In many cases, we can arrive within the hour — especially if you’re local to Western Brisbane or the surrounding areas.
How quickly can you get to my home?
We offer same-day service across most Brisbane suburbs and priority response for emergencies. In many cases, we can arrive within the hour — especially if you’re local to Western Brisbane or the surrounding areas.
What areas do you service around Brisbane?
We service all Brisbane regions including the Inner West, Wollondilly Shire, Hills District, and surrounding suburbs. If you’re not sure, just give us a call — chances are, we’re already nearby.
What areas do you service around Brisbane?
We service all Brisbane regions including the Inner West, Wollondilly Shire, Hills District, and surrounding suburbs. If you’re not sure, just give us a call — chances are, we’re already nearby.
What areas do you service around Brisbane?
We service all Brisbane regions including the Inner West, Wollondilly Shire, Hills District, and surrounding suburbs. If you’re not sure, just give us a call — chances are, we’re already nearby.
Can you fix blocked drains and toilets?
Yes — that’s one of our specialties. We use CCTV drain cameras and high-pressure jetting to find and clear blockages quickly, whether it’s a kitchen sink, bathroom drain, or stormwater system.
Can you fix blocked drains and toilets?
Yes — that’s one of our specialties. We use CCTV drain cameras and high-pressure jetting to find and clear blockages quickly, whether it’s a kitchen sink, bathroom drain, or stormwater system.
Can you fix blocked drains and toilets?
Yes — that’s one of our specialties. We use CCTV drain cameras and high-pressure jetting to find and clear blockages quickly, whether it’s a kitchen sink, bathroom drain, or stormwater system.
Do you install and repair hot water systems?
We sure do. We repair, replace, and install electric, gas, and instantaneous hot water systems from all major brands. If you’ve got no hot water, we’ll have it back up and running the same day.
Do you install and repair hot water systems?
We sure do. We repair, replace, and install electric, gas, and instantaneous hot water systems from all major brands. If you’ve got no hot water, we’ll have it back up and running the same day.
Do you install and repair hot water systems?
We sure do. We repair, replace, and install electric, gas, and instantaneous hot water systems from all major brands. If you’ve got no hot water, we’ll have it back up and running the same day.
What’s the cost of a plumber in Brisbane?
Our pricing is upfront and honest. Costs depend on the job, but we’ll always provide a clear quote before starting work. No hidden fees, no surprises — just quality work at a fair price.
What’s the cost of a plumber in Brisbane?
Our pricing is upfront and honest. Costs depend on the job, but we’ll always provide a clear quote before starting work. No hidden fees, no surprises — just quality work at a fair price.
What’s the cost of a plumber in Brisbane?
Our pricing is upfront and honest. Costs depend on the job, but we’ll always provide a clear quote before starting work. No hidden fees, no surprises — just quality work at a fair price.
Are your plumbers licensed and insured?
Yes, every HL Plumbing plumber is fully licensed, insured, and qualified under NSW plumbing regulations. You can have complete confidence that the job will be done safely and properly.
Are your plumbers licensed and insured?
Yes, every HL Plumbing plumber is fully licensed, insured, and qualified under NSW plumbing regulations. You can have complete confidence that the job will be done safely and properly.
Are your plumbers licensed and insured?
Yes, every HL Plumbing plumber is fully licensed, insured, and qualified under NSW plumbing regulations. You can have complete confidence that the job will be done safely and properly.
Do you handle gas fitting and repairs?
Yes, we’re licensed gas fitters. We can install, repair, and service gas lines, cooktops, and heaters — as well as detect and repair gas leaks safely.
Do you handle gas fitting and repairs?
Yes, we’re licensed gas fitters. We can install, repair, and service gas lines, cooktops, and heaters — as well as detect and repair gas leaks safely.
Do you handle gas fitting and repairs?
Yes, we’re licensed gas fitters. We can install, repair, and service gas lines, cooktops, and heaters — as well as detect and repair gas leaks safely.
Can you help with stormwater drainage or flooding issues?
Definitely. We handle everything from blocked stormwater drains to flood prevention and outdoor drainage solutions. If water’s pooling around your home, we’ll fix it before it becomes a bigger problem.
Can you help with stormwater drainage or flooding issues?
Definitely. We handle everything from blocked stormwater drains to flood prevention and outdoor drainage solutions. If water’s pooling around your home, we’ll fix it before it becomes a bigger problem.
Can you help with stormwater drainage or flooding issues?
Definitely. We handle everything from blocked stormwater drains to flood prevention and outdoor drainage solutions. If water’s pooling around your home, we’ll fix it before it becomes a bigger problem.
Do you guarantee your work?
Absolutely. All our plumbing work is backed by a workmanship guarantee. We take pride in what we do, and we’re not happy until you are.
Do you guarantee your work?
Absolutely. All our plumbing work is backed by a workmanship guarantee. We take pride in what we do, and we’re not happy until you are.
Do you guarantee your work?
Absolutely. All our plumbing work is backed by a workmanship guarantee. We take pride in what we do, and we’re not happy until you are.

